Difficile da avviare, facile da usare

La mia prima impressione non è stata per nulla buona. Mi ci è voluto un bel po’ per impostare il VPN. Mi è sembrato di dover passare in rassegna tutte le opzioni di configurazione possibili. Tuttavia, una volta impostato, tutto è andato bene. La connessione funziona bene ed è davvero sicura. Permette anche di pagare in bitcoin. Un servizio davvero buono.

Setup confusionario

Istallare e impostare il servizio è abbastanza difficile. Ci vuole un po’ di tempo prima di riuscire a capire quello che si deve fare. Tuttavia, dopo queste difficoltà iniziali, lavora bene e senza ulteriori problematiche.

Extremely poor treatment of customers

Completely useless! They are far more interested in taking your money than being there to support you when their quite epileptic service begins to play up and interrupt the flow of whatever you are doing online. Also they only present you with an opportunity to chat when you indicate a wish to terminate the service. As said above, they do not really even warrant the minimum one star!

PIA robs computers of their speed while the VPN is turned on.

I found out too late!! Here are my issues. Private Internet Access is "popular" because people are unaware and don't know until they've bought and it's too late. After purchasing this VPN (don't purchase this one) I installed on two computers and was told how to increase speed. Afterwards Charter raised their speed to 200 MB. Below are the results of my speed after the increase. I gave Private Internet Access my results and they are refusing to answer my questions and concerns (no response to 2 emails). Needless to say I will not renew. Charter raised internet speed to 200 and I get 200+ while not connected to this VPN. 1st Computer (windows 8.1). The following are my speeds (with adjustments) while connected to VPN and used the 2nd test which was usually a point or two lower or higher upd - auto 86.7 - 7.6 upd - 1194 87.6 - 7.5 upd - 8080 86.8 - 7.7 upd - 9201 85.1 - 7.7 upd - 53 76.0 - 7.2 tcp - 443 38.0 - 5.1 tcp - 110 48.0 - 5.6 tcp - 80 48.3 - 5.8 Why should it take 112.4 from my highest, which I will use, 87.6? I badly need help with this. 2nd Computer (windows 7 professional) Charter raised internet speed to 200 and I get 193.7+ while not connected to VPN. The following are my speeds (with adjustments) while connected to VPN and used the 2nd test which was usually a point or two lower or higher: upd - auto 39.8 - 4.9 upd - 1194 38.0 - 4.7 upd - 8080 37.2 - 4.7 upd - 9201 46.8 - 6.1 upd - 53 37.7- 4.8 tcp - 443 42.8 - 1.6 tcp - 110 44.0 - 1.7 tcp - 80 42.9 - 1.7